Ace the Virginia DCJS Security Officer Test 2026 – Unleash Your Inner Protector!

Question: 1 / 400

What is the appropriate action if a security officer encounters a violent situation?

Engage with the perpetrator directly

Ensure personal safety, retreat if necessary, and call law enforcement

When encountering a violent situation, ensuring personal safety and retreating if necessary is crucial. A security officer's primary responsibility is to protect themselves and others, which is best achieved by avoiding direct confrontation with a potentially dangerous individual. By removing oneself from the immediate threat and seeking safety, the officer can maintain their ability to respond effectively to the situation.

Calling law enforcement is essential because trained professionals are equipped to handle violent encounters. They have the resources and authority to de-escalate situations and take appropriate actions. Involving law enforcement ensures that there is a response that goes beyond the security officer’s limited capabilities, particularly when violence escalates beyond what can be managed without backup.

While negotiation and alerting patrons may seem beneficial, they can expose the officer and others to unnecessary risk. Engaging with the perpetrator directly or attempting to negotiate could aggravate the situation further, and alerting all patrons could trigger panic or create additional chaos, undermining safety. The approach of prioritizing personal safety and involving law enforcement represents prudent decision-making in response to violent incidents.

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Try to negotiate a resolution

Alert all nearby patrons immediately

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